Tactic № 617RetentionLocked

Reward Users for Exploring More Features

RetentionOnboardingActivationImpact · MediumBeginnerCost · FreeEffort · Low

Trigger small in-product rewards — free credits, badges, unlocked themes, a small storage bump — when users try features they haven't used before. The reward is a nudge to discover surface area they'd otherwise never find. Feature-discovery is the leading retention indicator at most SaaS, so subsidising it pays back inside a quarter.

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